Privacy Policy

This privacy policy explains our commitment to collecting and using your information in the most appropriate way possible. It demonstrates how we gather information from students or teachers, how to use and protect it, how to disclose it and who has access to the information.

The information we collect and use

We might ask you to provide various types of information such as your name, address, email address, phone number or other details required to create an account. This information is collected when you sign up on our website, book our online tutoring services, contact customer support or post it on our website. We may also collect your credit card details to process the transactions. You accept that the information you provide is accurate and up-to-date. We do not store your credit card information; all the details are handled by a secure third party, and the information is not shared with anyone without your consent.

The information is stored in secure servers and is accessed only by our officials who have the rights to use your information. These include but not limited to our marketing partners who handle our email services, for example sending special offers and deals to our students.

We may also share the information with legal authorities in case a dispute is opened against our users. We may use your information in various ways such as, to show customized services and features you might be interested in, to improve your experience with us, to help us offer better services to you, to process your transactions or to send special deals from time to time.

Your data protection is our first priority, and we have implemented several techniques that will safeguard your information with us. Moreover, you always have a choice to opt-out from the communication by clicking on “Unsubscribe” button in the e-mails we send. In the event a breach happens, we will inform to the relevant data protection agency within 72 hours. We will also inform our users in case there is high risk of data breach

How we protect your information

Protecting your information is important to us, and we make sure the information you provide is encrypted. We use malware scanning services to ensure your details are safe, and we also utilize SSL technology to store handle your sensitive information.

Askademic is dedicated to protecting your information, however we are not liable for any damage or loss in case the information is shared or leaked in certain instances. As a user, you understand that the information shared over the internet is not fully secured, and you transmit such information at your own risk. We have implemented various security measures however we cannot guarantee complete security of the information. We try to meet the highest standards while collecting or utilizing your information, and we are always available in case there’s any complaint or query regarding the services we offer.

Cookies

We use cookies to personalize your experience on our website. A cookie is a small text file which is stored on your hard drive when you utilize our website. It does not harm your computer in any way; it stores the information regarding your behavior on our website. It helps us understanding your preferences, navigating between various web-pages, and more.

You reserve the rights to decline the cookies, or even turn off all cookies in your browser, however you might not be able to access certain features in case you turn off the cookie feature.

Third Party Links

We may include some third party links on our website for your convenience. As a student or teacher, you understand that we do not control these links in any way, and they are displayed for your information purposes only. We will not be liable in case you visit those websites and perform any activity. We do not verify the authenticity of these links and you will be responsible for any activity you perform.

Children Online Privacy Protection Act

We do not collect information from anyone under 13. In the event a student (under 13) wants to utilize our services, he/ she must get consent from parents or guardians before using our website. In the event we find any information in our database related to students under 13, we will delete it immediately.

Contact:

If there’s any question regarding our terms or privacy policy, please send us an email and one of our representatives will get back to you as soon as possible. Your satisfaction is our priority and we ensure you get the best services possible.

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